At Hatchiko, we design our appliances to perform beautifully and reliably — and we stand by their craftsmanship. Every product is backed by our commitment to quality and customer satisfaction.

Warranty Coverage

All Hatchiko products purchased directly from our website are covered under a 1-year limited warranty. This covers manufacturing defects and electrical or mechanical malfunctions under normal use.

Retail Purchases

If your product was purchased through an authorized retailer, please ensure it is registered on our website within 30 days of purchase to activate warranty coverage.

What’s Covered

• Electrical or mechanical faults under normal usage
• Replacement parts or full product replacement (at Hatchiko’s discretion)

What’s Not Covered

• Damage due to misuse, accidents, or unauthorized modifications
• Cosmetic imperfections such as scratches or surface wear
• Products purchased from unauthorized third-party sellers

How to Claim

• Navigate to the Warranties section in the side panel
• Submit the warranty claim form with your product’s serial number and proof of purchase
• You will receive confirmation of your warranty status via email

Warranty Renewal

After the initial 1-year warranty period, customers can extend their coverage for a nominal fee through their Hatchiko account dashboard.